customer satisfaction Archives

How US Prescription Policies Favor Profits Over Patient Care

Brian RogersJune 6, 20240176 views

In the U.S., the process of obtaining medications involves doctor visits, high costs, and limited accessibility, leading to lower customer satisfaction. Other countries with broad over-the-counter (OTC) availability enjoy higher customer satisfaction and easier access to medications. This article compares customer satisfaction, health outcomes, and economic impact between the U.S. and other countries, highlighting the need for the U.S. to consider a hybrid model that balances regulation with accessibility, and explores the potential benefits of allowing verified online pharmacies from India to ship medications to the U.S.

How Global Pharmacy Practices Compare to the U.S. System

Brian RogersJune 6, 20240188 views

This article compares the accessibility of antibiotics, erectile dysfunction medications, and acne treatments across various countries, highlighting the differences between prescription requirements and over-the-counter (OTC) availability. While the U.S. enforces strict prescription regulations, leading to higher costs and lower customer satisfaction, many other countries offer broader OTC access, resulting in greater satisfaction and lower costs. The analysis underscores the need for the U.S. to adopt a balanced approach that maintains safety while improving access to medications.